Q1: Are Joud Perfume fragrances long-lasting?

Yes, all our perfumes are crafted using high-quality ingredients designed for long-lasting performance.

Q2: Do you offer cash on delivery (COD)?

Yes, COD is available in selected regions. Availability can be checked during checkout.

Q3: Can I return a perfume if I don’t like the scent?

Perfumes can only be returned if they are unopened and unused. Because when someone finally gets our perfume in hand, curiosity becomes the trigger. And once the product is experienced, the scent answers every question before it’s even asked. We believe that he/she will forget about the refund or return policy, In Sha Allah. (See Refund Policy for details.)

Q4: How long does shipping take?

Local delivery typically takes 2–5 business days. International shipping times may vary depending on the destination.

Q5: Are your perfumes original?

Yes, Joud Perfume guarantees 100% authentic, premium-quality fragrances.

Q6: Do you offer international shipping?

Yes, we ship internationally. Shipping charges and delivery times depend on the destination country.

Q7: How should I store my perfume to maintain its quality?

Store your perfume in a cool, dry place away from direct sunlight and heat to preserve its scent and longevity.

Q8: Are Joud Perfumes suitable for both men and women?

Yes, our collection includes fragrances for men, women, and unisex preferences.

Q9: Are your perfumes safe for sensitive skin?

Our perfumes are made with carefully selected ingredients, but we recommend performing a patch test before full use, especially for sensitive skin.

Q10: Can I cancel or modify my order after placing it?

Orders can only be modified or canceled before they are shipped. Please contact our support team as soon as possible.

Q11: How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery.

Q12: How can I contact customer support?

You can reach us through our contact page or via the support details provided on our website. We’re always happy to assist you.